Shipping Policy

Welcome to Dress Them Right! We are committed to providing you with a seamless shopping experience. Please read our shipping policy carefully to understand how we handle your orders.

Processing Time

• All orders are typically processed within 1-3 business days (excluding weekends and holidays).
• Please note that processing time may vary during peak seasons or in cases of high order volume. We will notify you via email if there are any delays with your order.

Shipping Methods & Rates

We offer a variety of shipping options to suit your needs. Shipping rates are calculated at checkout based on the weight of your order, delivery location, and the shipping method you choose.

• Standard Shipping: Delivery in 5-7 business days.
• Expedited Shipping: Delivery in 2-3 business days.
• Overnight Shipping: Delivery by the next business day.

Note: Delivery times may vary depending on your location and the carrier’s schedule.

Free Shipping

• We offer free standard shipping on orders over $70 within Canada. Free shipping will be automatically applied at checkout.

International Shipping

We currently offer international shipping to the following countries:

• Canada

Shipping costs for international orders are calculated at checkout, and delivery times vary depending on the destination.

Please note: Customers are responsible for any customs fees, taxes, or import duties imposed by their country of residence. We cannot control or predict these charges, and they are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your order on the carrier’s website.

Lost or Damaged Items

• Lost Packages: If your order is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure your order is either located or refunded.

• Damaged Items: If your items arrive damaged, please email us at [contact@yourstore.com] with a photo of the damaged product and packaging within 48 hours of receiving your order. We will assist you in getting a replacement or a refund.

Incorrect Address

Please double-check the shipping address you provide during checkout. If an incorrect or incomplete address is provided and the package is returned to us, we will contact you to correct the address. Additional shipping fees may apply if the package needs to be reshipped.

Shipping Restrictions

• We do not currently ship to P.O. Boxes or APO/FPO addresses.
• Certain products may have shipping restrictions or may not be available for delivery in certain regions due to local laws or regulations.

Contact Us

If you have any questions or need assistance with your order, feel free to reach out to us:

• Email: dressthemright@gmail.com

Thank you for shopping with us at Dress Them Right! We appreciate your business and are here to help with any questions or concerns.